The order is placed at a pick-up point, but I don't know where the pick-up point is located.

The order is placed at a pick-up point, but I don't know where the pick-up point is located.

With the help of the tracking number, you can inform yourself at the responsible supplier where you can pick up your parcel. Please contact them first.

If you are still not able to get any further, our support will be happy to help you.