Is it possible to refund the product?
In case of problems, you can contact our support at any time. We try to find the best possible solution for you. Please send us a photo and your order number.
Since the products are all made individually for you, not every order can be refunded.
However, should your product...
1. ...be a different one than you have ordered...
2. ...be damaged...
3. ...differ significantly from the advertising on our website...
...we will refund you the amount paid in any case.
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